Custom Casino-Grade Craps Tables

Production time varies based on the level of customization, materials, and overall design complexity.

• Custom craps tables: Typically 4–8 weeks

• Custom dice, chips, layouts, and felts: Usually 2–4 weeks

• Highly complex designs: May require additional time

Each piece is handcrafted by our manufacturing team, and we provide milestone updates. Once production is complete, you’ll receive detailed final approval photos prior to shipment.

You can customize nearly every part of your craps table or accessory. Choose the table size, wood finish, rail material, chip rail style, leg design, and color scheme. The felt layout is fully customizable, including text, colors, graphics, and your personal logo. Add custom lighting, cup holders, trim, accessories, and more. If you have a specific idea or special request, we can build it to match your vision.

To begin the customization process, customers must first contact us to discuss their preferred specifications, including dimensions, materials, colors, artwork, layouts, and any other personalized design elements. We will prepare and provide detailed customization proofs for review. Customers are responsible for thoroughly reviewing all proofs, measurements, and design details to ensure accuracy.

Once the customer is fully satisfied with the proofs and approves the final design, the order may be placed and payment must be submitted. Only after full payment for the customized product has been received do we reserve a production slot and commence manufacturing. Production will not begin under any circumstances until payment is completed and all design approvals have been formally confirmed.

If you believe there is an issue with your order, please contact us within 48 hours of delivery and include your order number along with clear photos or videos of the concern. This allows us to review your case and provide guidance.

We provide detailed photos of every customized product — including tables, dice, felts, chips, and accessories — before shipment. These final approval photos confirm the condition, accuracy, and quality of your item prior to packaging and freight pickup.

Because all products are inspected, documented, and approved before shipping, we are not liable for any damage that occurs during transit. We strongly recommend inspecting your shipment upon arrival and documenting any external damage to the packaging, as this may be required for submitting a claim with the carrier.

For non-custom items, standard return policies apply.

Your custom order ships via insured international freight from our manufacturing partners. Freight delivery typically requires 4–6 weeks, depending on carrier schedules, customs clearance, and your delivery location. This timeline ensures the safest handling of oversized and fragile items like custom tables and gaming equipment.

You will receive a tracking number once your shipment is in transit.

Yes. All products include FREE SHIPPING worldwide, covering:

• International freight

• Customs clearance

• Import taxes and duties

• Documentation fees

• Final domestic delivery

Your price is fully inclusive — no surprise invoices or hidden charges.

Absolutely. We specialize in fully custom work. You can personalize:

• Table length (10–14 ft, or custom)

• Table width and rail height

• Materials (MDF, hardwood options)

• Colors, stains, and finishes

• Custom chip denominations

• Dice colors and graphics

• Table felt color, font, numbering, and layout design

• Logos, branding, casino-style layouts, or fully custom artwork

If you can envision it, we can build it.

The process is simple:

1. Submit your order or contact us with details.

2. We discuss your design preferences, measurements, and materials.

3. You receive digital mock-ups and artwork for approval.

4. A 50% deposit starts production.

5. We build your custom product.

6. You receive final photos for approval.

7. The remaining balance is invoiced.

8. Your item ships with full freight coverage.

Yes. Every customized product — tables, felts, dice, chips — includes digital mock-up designs before production starts. You can request revisions until the design aligns with your vision.

Custom products are made exclusively to your specifications and cannot be resold or repurposed. For this reason:

All custom orders are final once production begins.

This applies to tables, dice, chips, felts, layouts, and any personalized item.

We charge sales tax for orders delivered within California, as required by CDTFA. Orders shipped to other U.S. states typically do not require sales tax.

International customers are not charged U.S. sales tax.

Tables are packaged using:

• Custom-fit foam panels

• Reinforced wooden crates

• Edge protection

• Moisture-resistant wrapping

• Heavy-duty corner guards

Smaller items use multi-layer protective packaging. Everything is designed to withstand international transit.

Absolutely. We accept high-resolution artwork in standard formats. Our design team can help adjust sizing, alignment, and color matching at no extra charge.

Our custom dice are crafted using high-quality acrylic or resin and are designed for display and recreational use. They are not certified for casino-regulation gameplay unless specified.

Since we are not liable for shipping damage, we recommend:

• Photographing the box immediately

• Photographing any visible damage

• Documenting serial numbers and labels

• Filing a claim directly with the freight carrier

• Not discarding packaging until claim resolution

We provide final inspection photos before shipping so you can compare the condition.

Table weight depends on size and materials:

• 10 ft table: ~250–300 lbs

• 12 ft table: ~350–450 lbs

• 14 ft table: ~450–550 lbs

Custom lengths or hardwood builds may weigh more.

Yes — within 14 days, unused, in original packaging, minus a 10% restocking fee.

Customer is responsible for return shipping to: Custom Craps Table, 3064 Mimlus Pl, Escondido, CA 92029

Buyers are responsible for arranging and paying for return shipping of all non-customized items.

• Use a soft brush or lint roller to clean the felt

• Avoid harsh chemicals

• Keep away from moisture and direct sunlight

• For wood surfaces, use a non-abrasive cleaner

• Avoid dragging chips or dice aggressively along the felt

No. Our tables and felts are designed for indoor use only. Exposure to moisture, humidity, or sunlight may damage materials.

• High-grade MDF or premium hardwoods

• Casino-grade foam railings

• High-density table foam

• Water-resistant felt

• Reinforced support structure

All customized products — tables, dice, felts, chips — are manufactured by our skilled production partners overseas. Every custom item is quality-inspected and photographed before shipment.

Yes — we offer bulk pricing for casinos, hotels, gaming rooms, entertainment venues, and resellers. Contact us for a custom quote.

Yes. We can design coordinated sets including:

• Custom dice

• Custom chips

• Rail stick

• Stickman accessories

• Custom layout

• Matching color themes

Yes. Because these are oversized freight shipments, the customer (or a designated recipient) must be available in person to inspect the package and sign the Proof of Delivery (POD).

All customers must inspect the shipment before signing the delivery receipt. Please review the Delivery Checklist below.

If you notice dents, tears, crushed corners, holes, or any visible damage to the box:

• note the damage clearly on the Proof of Delivery (POD),

• take photos of the damage before opening the package, and

• send us the photos within 24 hours so we can file a freight claim.

If the POD is signed with no remarks, the shipment is considered received in full and in good condition, and neither we nor the freight carrier can file a damage claim afterwards.

If hidden damage is discovered after opening the package, contact us within 48 hours. Claims outside this window cannot be processed by U.S. freight authorities.

You may refuse delivery if the shipment is severely damaged or cannot be unloaded. Please be aware that carriers may charge storage, handling, or redelivery fees, which are the customer’s responsibility.

• Standard shipments: 15 minutes

• Oversized/overweight shipments (any side over 200 cm or weight over 1000 lbs): 30 minutes Delays beyond this may incur carrier waiting fees.

Before Signing for the Shipment

• Be present for delivery to inspect the package.

• Look closely at all sides of the packaging.

• Check for dents, holes, crushed corners, tears, or punctures.

• Take clear photos of all angles of the unopened package.

If You See Any Packaging Damage

• Write the damage clearly on the Proof of Delivery (POD).

• Do not sign the POD without remarks if damage is present.

• Take photos of the damage before opening the box.

• Email us the photos within 24 hours.

Before Opening the Package

• Photograph the package while still sealed.

• Document any marks, compression, or structural damage.

• Do not discard packaging until your item is confirmed in good condition.

After Opening the Package

• Inspect the product carefully.

• If hidden damage is discovered, notify us within 72 hours.

• Provide photos of the internal damage and all packaging.

If You Cannot Unload the Freight

• Inform the driver immediately.

• Refusing delivery may result in warehouse or redelivery fees.

• These fees are the customer’s responsibility.